Which countries do you serve?
We currently focus on popular destinations including:
Japan, France, UK, Italy, Spain, Australia, New Zealand, USA, Mexico, Canada...
We also support other regions upon request. Just contact our team — we can customize routes and vehicles, offering the best value and full-service convenience, all in one place.
What makes your private charter service different?
Chartered vehicle service is our specialty. We're one of the leading global providers, with hundreds of bookings handled each month across multiple countries.
We offer:
- Professional lisenced drivers
- Clean, insured, and comfortable vehicles
- Flexible, fully customizable schedules
Perfect for travelers seeking reliable, safe, and stress-free transport.
What types of vehicles do you provide?
We offer a wide range of vehicle options, including:
- Luxury sedans
- 7–9 seater MPVs (e.g., Alphard, Vellfire)
- Mini-coaches for 10–20 passengers
- Tour buses for large groups
- SUVs and 4WDs for special terrains
All vehicles are well-maintained, insured, and driven by licensed professionals.
How do I book a tour or private charter?
As most of our trips are customized, we suggest contacting us first via:
- WhatsApp (fastest response) +64 21‑120‑3470
- Email or contact form service@traveltides.us
- Phone for direct communication +1 206‑797‑8006
Once confirmed, we’ll guide you through payment and final itinerary setup.
How early should I book?
To secure your preferred vehicle and time slot, please book at least 3–7 days in advance.
During holidays or peak seasons, we recommend booking even earlier.
Last-minute? Message us — we’ll do our best to accommodate you.
Can I modify or cancel my booking?
Yes, you can request modifications or cancellations.
- Modifications: Please notify us at least 48 hours before your scheduled service.
- Cancellations: Vary by tour; typically full refund if canceled 30+ days prior, partial refund within 7-30 days, and no refund if less than 7 days.
Please refer to your specific booking’s cancellation policy.
How do I choose the right destination?
If you're unsure where to go, just tell us your budget, preferences, and available dates.
We’ll suggest destinations and trip plans — from food adventures in Japan to nature tours in New Zealand, or romantic getaways in France.
Can I trust you with my trip?
Yes. TravelTides is a U.S.-registered company (113 CHERRY ST, SEATTLE, WA, 98104-2205) and a trusted brand among travelers.
With hundreds of private tour bookings every month and a growing global network, we deliver reliable, one-stop service that puts your peace of mind first.